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The Service Advisor Growth Platform

Make Six Figures as a Service Advisor

Built by a current dealership service manager. Learn the proven systems that help service advisors increase approvals, sell more customer-pay hours, improve CSI, and build six-figure careers.

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Built by a Current Dealership Service Manager Real Service Drive Systems Free to Join
SLA PRO

Technician Recommendation

Front brake pads measure 3 mm. Front rotors are worn below specification. Recommend replacing front brake pads and rotors.

Customer Presentation

My technician found the front pads are nearing the wear limit and the rotors are below specification. We recommend replacing the front pads and rotors to restore proper braking performance.

20+ YearsLeading Fixed Operations
4-PhaseService Advisor Growth System
100+Lessons & Resources
RealService Drive Systems
60+Members
Michael Toledo, founder of Service Leader Academy

Why Trust This Training

Built by Michael Toledo.

  • Earned six figures in his first year as a service advisor
  • 20+ years in automotive fixed operations
  • Current dealership service manager
  • Creator of the Service Advisor Growth System
  • Creator of SLA PRO

Everything taught inside Service Leader Academy is actively used on a real dealership service drive today.

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The Problem

Why Most Service Advisors Never Reach Six Figures

Advisors are asked to increase approvals, maintain CSI, handle objections, communicate with technicians, sell customer-pay work, and retain customers without a proven system to follow.

Little or no formal training

Most advisors are expected to perform before anyone teaches them the full role.

No proven communication system

They rely on improvisation instead of repeatable customer conversations.

Weak recommendation presentations

Good technician findings get lost because the advisor does not know how to present them.

No objection handling process

Price, time, and trust objections become pressure instead of professional conversations.

No mentor or coaching

Advisors are left to figure out income, CSI, and career growth alone.

Service Leader Academy fixes each of these problems through a proven step-by-step system. Skill, not luck, is what separates average advisors from six-figure advisors.

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Who This Is For

This Is For You If...

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You're a new service advisor who wants a structured training system.

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You're already experienced but know you're leaving money on the table.

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You want to consistently increase customer-pay hours and approvals.

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You want to become more confident communicating with customers.

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You want to build a six-figure service advisor career.

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The Service Advisor Growth System

A clear path from new advisor to six-figure professional.

Start FreeJoin the community
Phase 1Build Your Foundation
Phase 2Master Customer Communication
Phase 3Maximize Revenue & Performance
Phase 4Leadership & Career Growth
DestinationBuild a Six-Figure Career
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Different by Design

Why Service Leader Academy Is Different

Typical Advisor Training

  • Trial and error
  • Generic sales advice
  • No roadmap
  • No accountability
  • No automotive AI
  • Little ongoing coaching

Service Leader Academy

  • Structured 4-phase roadmap
  • Built specifically for dealership service advisors
  • AI tools built for the service drive
  • Weekly coaching
  • Community accountability
  • Real dealership systems
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Built for the Moment That Matters

Turn technician recommendations into customer-ready presentations.

SLA PRO is built specifically for service advisors. It turns real technician findings into clear phone presentations and professional customer text messages. No AI experience required.

Example Technician Recommendation

Front brake pads measure 3 mm. Front rotors are worn below specification. Recommend replacing front brake pads and rotors.

SLA PRO Output

Phone PresentationCustomer TextCustomer ExplanationObjection Response

My technician found the front brake pads are nearing the wear limit and the front rotors are worn below specification. We recommend replacing the front brake pads and rotors to restore proper braking performance.

Structured phone word tracksProfessional customer textsAdvisor presentation cuesGuardrails for service-drive communication
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Built for Dealerships

Built Specifically For Dealership Service Advisors

Everything inside Service Leader Academy was created specifically for dealership service drives, not generic sales training.

AI Tools

AI tools built specifically for the service drive.

SLA PROPhone word track + customer text

Present Recommendations Like A Top Performer

Transforms technician recommendations into customer-ready phone presentations and text messages.

  • Phone word tracks
  • Customer text messages
  • Recommendation explanations
  • Objection handling
  • Approval language
SLA T.E.C.H.Concern / Cause / Correction

Write Technician Stories That Sell

Powered by SLA T.E.C.H. Helps technicians create clearer, more complete recommendation stories and inspection documentation.

  • Professional recommendation stories
  • Cause and correction structure
  • Inspection guidance
  • Documentation improvement
  • Video coaching support
SLA EstimatorCustomer-ready estimate summary

Present Estimates Professionally

Powered by SLA Estimator. Helps advisors present estimate-only requests professionally and clearly.

  • Customer-friendly estimates
  • Repair prioritization
  • Menu presentation
  • Clear repair explanations
  • Estimate follow-up support
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TrainingRoadmap
ToolsSLA PRO / TECH / Estimator
CommunityService advisors improving together

Member Experience

More than another online course.

Apply What You Learn Every Week

Focused assignments that convert training into daily execution.

Handle Difficult Customers With Confidence

Professional language for recommendations, objections, updates, and follow-up.

Learn Exactly What To Say

Route sheets, KPI trackers, templates, worksheets, and advisor tools.

Grow Around Advisors Who Want More

A community of service advisors focused on improvement, performance, and career growth.

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Proof and Results

The Skills You'll Learn To Improve

Service Leader Academy focuses advisors on the performance categories that shape income, customer trust, and long-term career growth.

Advisor IncomeCustomer Pay HoursApproval RateCustomer SatisfactionDeclined Work RecoveryLeadership Skills

Member results will vary. Performance depends on execution, opportunity, pay plan, market, and dealership conditions.

What Happens Next

What Happens After You Join?

Step 1Join the Free Community
Step 2Complete Phase 1
Step 3Participate in Your First Weekly Challenge
Step 4Apply the System at Work
Step 5Upgrade When You're Ready
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Start Now

Don't Wait To Start Improving

New weekly challenges, live coaching sessions, and new training are released regularly. Join now so you can start with the current challenge and build momentum immediately.

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Pricing

Start free. Upgrade as you grow.

Free

Build Your Foundation

  • Start learning the advisor role
  • Join the service advisor community
  • Build better daily habits
  • Begin the first phase free
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Premium

Master Customer Communication

  • Present recommendations with confidence
  • Handle objections professionally
  • Use better word tracks and scripts
  • Get 50 SLA PRO credits monthly
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VIP

Build A Six-Figure Career

  • Leadership-level revenue systems
  • Advanced advisor training
  • VIP coaching support
  • Get 300 SLA PRO credits monthly
Exclusive AI Tools
SLA PROSLA T.E.C.H.SLA Estimator
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FAQ

Questions before you join?

Is Service Leader Academy only for experienced advisors?

No. The roadmap begins with foundational advisor skills and progresses into communication, revenue, and leadership.

Is this only for dealership service advisors?

The training is built primarily around dealership service-drive workflows but may also apply to independent repair advisors.

Do I need AI experience?

No. The SLA tools are designed around service-drive workflows and do not require advanced prompting.

Is there a free option?

Yes. Visitors can join the community and begin the foundational training for free.

Are results guaranteed?

No. Results depend on the advisor's execution, dealership opportunity, market, pay plan, and other factors.

Where are the tools accessed?

Tool access follows the current membership and SLA PRO login structure.

Stop guessing. Start building a six-figure service advisor career.

Join Service Leader Academy and start with the foundation, systems, tools, and community built specifically for service advisors.

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